Possible solutions

If the sensor was just powered on or was recently moved to be in wireless range, it can take up to a minute to be available.

If you are using an AcuRite Access or smartHUB , no Available Sensors is commonly caused by one of the following reasons:

The sensor is located too far away from the Connection Device. A sensor must be located no more than 330 feet (100 meters) from the AcuRite Connection Device.

Sensor has no power - insert or replace its batteries.

Interference with the Connection Device's wireless radio reception - be sure the device is located at least 3 feet away from "noisy" electronic devices, including TVs and microwaves. Avoid locations that are near large stone or concrete surfaces and metallic surfaces.

Connection Device is not powered on or does not have a network (internet) connection.

If you are using PC Connect, no Available Sensors is commonly caused by one of the following reasons:

• Verify the 5-in-1 Outdoor Device is in wireless range of the Indoor Display. A sensor must be located no more than 330 feet (100 meters) from the AcuRite Connection Device.
• Verify the USB connection between the Indoor Display and your computer is secure.
• Verify the PC Connect software is open and Sharing to My AcuRite is set up and enabled. The software must be open to allow sensor readings to be sent to your My AcuRite account.
• Verify the 12-character Device ID entered in the PC Connect software is the same as the Device ID printed on the sticker that is located on the back of the Indoor Display.
• Verify your computer has an always on internet connection.